Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high–quality support promptly is our main priority, so that we back up each Linux shared hosting packages plan with a 1–hour ticket answer guarantee. Once you present a ticket or send us an e–mail, our client technical support team will try their best to generate the most adequate answer to your case and to supply you with information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to email us 24x7x365 with any issue you might have associated with our services. We’ve specialists working continually to give you instructions every time needed. You’re able to use the ticket system or send us a message any time, or you can pick–up the phone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel boasts a wide–ranging know–how base which is built into all areas. In each section, you will find a Help press button which will load for you a selection of step–by–step online classes on how to employ a selected function or carry out a specific action. Moreover, we have generated information video tutorials so that you can get a better idea of the Control Panel’s interface.