Q: Why do I have to transfer my site? What does web site migration consist of?
A: The web site migration service that we are offering is free (to a certain extent). We’ll transfer your site(s) to our ultra–modern cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can lead to lost information and unwanted downtime. This is why we will do all that for you for free!We have practiced administrators whose primary task is to make certain that your site works precisely as it did on your former hosting platform. Our administrators are experts in transferring custom–made sites, as well as sites that are based on popular scripts like WordPress and Joomla™.
Q: How long will the website migration procedure take?
A: While we can’t give you an exact time window, because there are plenty of factors, among them the size of the web files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll give our best to transfer your web site within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: Do you need anything from me before you start moving my web site?
A: Yeah. We’ll need the name of the website that you want us to move. We will also need a way to log in to your current hosting account so that we can get the content associated with your website.
Q: My current web hosting account has sensitive info inside. How can I trust you?
Q: What about downtime? Will my website be offline?
A: Your web site will work exactly like it did before with your former web hosting provider. When we have finished the transfer, your website will be configured to work on our hosting platform and we will alert you to preview it. If it is functioning correctly, all you will need to do is update the name server resource records pertaining to your domain name. Your site will be transferred over to us without any downtime whatsoever.
Q: Will my old web hosting provider have to do anything?
A: While we transfer your content, your hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting providers can you migrate data from?
A: We support all Linux–powered web hosting platforms. Basically, if we can acquire access to your Control Panel, we’ll be able to transfer your website.The only platforms that we don’t support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.