A 99.9% Server Uptime
The principal advantage of establishing your very own shared hosting platform is that you do not need to be worried about compatibility issues – you configure a special set of software apps in such a manner as to be compatible with a specific set of hardware parts. The result is something a lot more solid and dependable, because there are less potential chances of failure. We’ve set up our cloud hosting system atop proven hardware parts coupled with a significantly modified version of Security–Enhanced Linux so as to create an incredibly safe home for your personal web sites.
Because of this, with each of our Linux shared hosting packages packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to provide a top–class hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve built our very own custom internal network so as to ensure a mega–fast connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you select: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done our best to lessen all potential risks with our cloud hosting packages and while we provide excellent client support, there are times when the client simply isn’t pleased with what we have to offer. Or he needs to upgrade to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not completely satisfied, you will get a full refund.
24/7 Technical Support
We have diligently chosen each individual member of our 24x7 support team so that we can offer the best technical support service that you can possibly get. Each of our support engineers has several years of experience dealing with hosting accounts behind his back, so they know what they are doing. Plus, they are available to you 24–7–365 – you can touch base with them whenever you want and they will reply to you as fast as possible.
Their average ticket response time is under 20 minutes, whereas with other web hosting suppliers you have to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be replied to in under one hour.