Phone Support in Shared Hosting
As we have live phone support 14 hrs daily, you're able to call us and talk to one of our customer support representatives to find out more about any of the Linux shared hosting packages that we offer and ensure that our servers meet the system requirements for your web sites before buying anything. For your benefit, we now have telephone numbers on three continents and you can call the one nearer to you - in the U.S.A., the UK or Australia. In case you're already an existing customer, you will be able to phone us about general and billing issues, or even about some tech issues. In case the situation is strictly technical or it needs more time to analyze, you will have to use our ticketing system, that will allow both you and our tech support team to monitor the information supplied by either side.
Phone Support in Semi-dedicated Hosting
If you want more info about the Linux semi-dedicated packages that we supply, you can call one of the three support lines that we have across the globe - in the United States, the UK and Australia. By doing this, you will be able to check ahead of time whether our solutions are appropriate for your websites. If you're already our client and you have a semi-dedicated account, you're able to contact us on the phone for 14 hours a day about any type of billing or common questions. For entirely tech issues you're able to take advantage of our ticketing system in order to contact our tech support since someproblems just need longer time to be dealt with, still we can help you on the phone with many minor technical issues as well, saving you time and efforts.