The term “hosting” doesn't describe one service, but several services that provide different functions to a domain. Having a website and e-mails, for instance, are two individual services although in the general case they come together, so many people think of them as one single service. The truth is, each domain name has a couple of DNS records called A and MX, which show the server that manages each specific service - the first one is a numeric IP address, that identifies where the website for the domain is loaded from, while the second one is an alphanumeric string, which shows the server that handles the emails for the domain. As an illustration, an A record is 123.123.123.123 and an MX record is mx1.domain.com. Every time you open a site or send an e-mail, the global DNS servers are contacted to check the name servers that a domain address has and the traffic/message is first forwarded to that company. If you have custom records on their end, the web browser request or the e-mail will be directed to the correct server. The reasoning behind employing separate records is that the two services employ different web protocols and you can have your site hosted by one company and the e-mail messages by another.

Custom MX and A Records in Shared Hosting

With a shared hosting package from our company, you will be able to create or change the A and MX records of your domains and subdomains with ease through our leading-edge Hepsia hosting Control Panel. Changing the default records requires two clicks and the setup of a new record requires only a few more clicks, so in case you have never dealt with such matters, you'll not encounter any issues. We have an extensive help section that makes things even easier. If you would like to change your email provider and you have to create a number of MX records in addition to the default 2, you can select their priority i.e. which record is going to handle your e-mails first when somebody sends you a message. Normally the new provider is going to tell you what these values need to be. With our shared plans, you will have full control over your domain names and subdomains and you'll be able to manage their A and MX records very easily and at any time.

Custom MX and A Records in Semi-dedicated Hosting

If you buy a semi-dedicated server plan through us, you'll be able to view and update the A and MX records for any one of the domain addresses or subdomains which you host inside the account. The Hepsia Control Panel, which you will get to take care of the account, offers an advanced, although easy-to-use tool where all hosts will be listed in alphabetical order and you'll be able to change their records with no more than several clicks. If you have to set up a new record, it will be equally easy - choose the domain/subdomain, enter the IP address or mail server record and you are going to be all set. Additionally, you will be able to set different priority for the MX records that you create in case you want to use a third-party e-mail provider and they ask you to set up additional records apart from the two standard ones. In case you experience any problems, we have a comprehensive Help section with videos where you can see first-hand how to setup or edit any record.