A live chat is a real-time way of communication between a hosting provider's support crew and its clients. It's a very efficient way to get some info about the website hosting services or get some issue resolved because you are talking with a live agent. The benefits of using a live chat service instead of calling or opening a trouble ticket are the reduced possibility of mistakes any time you exchange information like usernames or domain names, the quicker response time as the communication is live as well as the fact that you do not have to stay on the chat all the time - you'll be able to do something else entirely while the representative examines the issue in question. Also, you'll be able to join a live chat room from any kind of computer that's connected to the world wide web, avoiding the phone rates that you'll need to pay if you're calling to a different country.

Live Chat Support in Shared Hosting

As a part of the support services that we offer for all of our Linux shared hosting packages, we've live chat support which is online twenty-four seven, even on holidays. You will be able to get in touch with us no matter if you already have an account or not, since we can help you with all kinds of things, ranging from giving you common information regarding our services if you aren't our customer yet and you're thinking about ordering one of the plans, to helping you with setting up an email account in an e-mail client. A part of the issues are more technical and time-consuming, therefore you'll have to use the ticketing system which is incorporated into our Hepsia website hosting Control Panel, but we can save you time and assist you in real time on our live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is available to all of our future and present clients. If you're searching for a new website hosting account, you'll be able to chat in real time to one of our agents and obtain more details about our Linux semi-dedicated packages so that you can choose the right plan for your websites. In the event that you already own an account with us, we will be able to support you timely with general, billing and first-level technicalissues. Although in some instances you'll need to open a ticket as there are situations that can't be resolved on the live chat, we can assist you with lots of basic tasks, for example setting up an e-mail account in an email client or forwarding one domain name to another. As a result, you'll benefit from prompt support and you will save time and effort.